Data Protection

jya99 Privacy Policy — How Your Information Is Protected

The security of your personal information is our top priority at jya99. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Available in Bengali
SSL Encrypted
Our Commitment

Jya99 never sells your personal information to third parties.

Have a Question?

Our FAQ Visit the page or contact our support team.

Important: Please read this Privacy Policy in full before creating an account or using jya99's services. By using the platform, you agree to this policy.
1

Scope & Applicability

Jya99 is an international-standard online gaming and betting platform that places the highest importance on user privacy. This Privacy Policy clearly explains what information jya99 collects, how it is used, and what rights you have.

This policy applies to the jya99.xyz website, mobile app, and all associated services. We have developed this policy in compliance with Bangladesh and international data protection laws. By using our platform, you are considered to have accepted all terms of this Privacy Policy.

The jya99 Privacy Policy is available in both Bengali and English. In the event of any linguistic discrepancy, the English version shall prevail.

2

Data Collection

Jya99 collects various types of information to deliver its services. This information is gathered in two main ways — directly from you and automatically.

Data Type Example Methods of Collection
Identity Information Name, Date of Birth, Nationality Registration Form
Contact Information Email, phone number Account Setup
KYC Information National ID, Passport Verification Process
Financial Information Payment Methods, Transaction History Deposit/Withdraw
Technical Information IP address, device information, browser Automatically
Practical Information Game History, Betting Records Platform Operations

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data is against jya99's policy.

3

Purpose of Data Use

Jya99 uses the information it collects for the following purposes, each designed to provide you with a better and safer experience.

  • Account Management: To complete the registration, login, and account verification process.
  • Service Delivery: To keep betting, gaming, deposit, and withdrawal services running without interruption.
  • KYC & Legal Compliance: To comply with international identity verification standards and anti-money laundering regulations.
  • Security Assurance: To detect fraud, suspicious activity, and unauthorized access.
  • Customer Support: To resolve your support requests quickly and effectively.
  • Personalized Experience: To deliver promotions and offers tailored to your preferences.
  • Service Improvement: To analyze user behavior and continuously improve the platform.
Good to Know: jya99 never sells your information to advertisers or third parties for marketing purposes.
4

Data Sharing Policy

Jya99 does not generally share your personal information externally. However, certain information may be shared in the limited circumstances described below.

  • Payment Processors: Financial details are shared with bKash, Nagad, Rocket, or your bank solely to process deposits and withdrawals.
  • Technology Partners: Technology service providers that support platform operations receive limited data under security agreements.
  • Law Enforcement: jya99 is legally required to provide data when ordered by a court or requested by a regulatory authority.
  • Licensing Authority: We are required to provide certain data in regulatory audits to maintain our gaming license.

Before sharing data with any third party, jya99 ensures they maintain equivalent data protection standards. All partners working with us are bound by confidentiality agreements.

5

Cookies & Tracking Technologies

Jya99 uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small text files stored on your device that help the website recognize you.

  • Essential Cookies: Without these, the platform cannot maintain login sessions or ensure security.
  • Performance Cookies: Helps analyze page loading speed and user behavior.
  • Functionality Cookies: Used to remember your language preferences and theme settings.
  • Analytics Cookies: To understand which pages are used most, helping us improve our services.
Cookie Controls: You can turn off non-essential cookies at any time from your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
6

Data Retention Period

Jya99 retains your data only for as long as necessary. All information is stored securely while your account is active. After account closure, certain data may be kept for a defined period to meet legal requirements.

  • Account & transaction data: at least 5 years after account closure (legal obligation).
  • KYC & identity verification documents: up to 7 years after account closure.
  • Betting & Gaming Records: up to 3 years.
  • Support communications: up to 2 years.
  • Cookie & session data: up to 1 year or until the session ends.

Once the designated retention period expires, jya99 securely deletes or anonymizes your data so it can no longer be linked to you in any way.

7

Your Rights

As a jya99 user, you have several important rights regarding your personal information. We respect these rights and are committed to helping you exercise them.

Right to Access

You have the right to know what information jya99 holds about you. Upon request, it will be provided within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable digital format.

Right to Opt Out of Marketing

You can opt out of promotional emails or messages at any time by notifying our support team.

8

Security Measures

Jya99 applies industry-leading technical and organizational measures to protect your data. Our security framework is regularly audited by independent security experts.

  • SSL/TLS Encryption: All communication between you and our servers is protected with 256-bit SSL encryption.
  • Two-Factor Verification (2FA): The option to add an extra layer of security to your account is available to all users.
  • Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are active at the server level.
  • Data Encryption: All stored sensitive data is protected with AES-256 encryption.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
  • Staff Training: All jya99 staff receive regular training on data protection practices.
Your Responsibilities: Keep your account password and login credentials confidential. jya99 will never ask for your password via email, SMS, or phone.
9

Children's Privacy

Jya99 strictly does not provide services to anyone under the age of 18. Our platform does not knowingly collect or store data from minors.

If we become aware that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted. If you believe your child is using jya99, please contact our support team right away.

10

Policy Changes

Jya99 reserves the right to update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and a notification may be sent to your registered email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly — the date of the latest update is always shown at the top.

Contact

For any privacy-related questions, contact our support team. Email: [email protected]

Why Your Data Is Safe with jya99

Key Features of Our Privacy Protection Framework

End-to-End Encryption

Every transaction and piece of personal information on jya99 is protected with 256-bit SSL encryption. No third party can read or alter your data while it is in transit.

KYC Verification System

Jya99's internationally compliant KYC process prevents fraud and identity theft. Your documents are stored with the highest security and can only be accessed by authorized personnel.

No Sale of Personal Data

Jya99 never sells or rents your personal information to third parties. Our revenue comes from our services, not from selling your data.

Two-Factor Authentication (2FA)

Enable two-factor authentication on jya99 to add an extra layer of security to your account. Even if your password is compromised, 2FA will keep your account protected.

Transparent Data Retention Policy

Jya99 is transparent about how long your data is retained. Once the specified period ends, data is securely deleted — there is no indefinite storage.

Independent Security Audit

Independent third-party cybersecurity experts regularly audit jya99's entire system. This transparent audit process demonstrates our commitment to security.

Privacy Policy FAQ

Answers to the most frequently asked questions from our users

No, jya99 never sells your personal data to third parties. Our revenue comes entirely from gaming services — a completely separate source. Only limited data is shared with partners where legally required or necessary to deliver your services, and only under a confidentiality agreement.

Yes, you have the right to access, correct, and delete your data. Submit a request to our support team and we will act on it within 30 days. However, certain data may be required to be retained for a specific period due to legal obligations.

Payment information on jya99 is stored with the highest level of security. All financial transactions are processed through 256-bit SSL encryption. Full card numbers and bank details are not stored on our servers — only the reference information needed to identify a transaction is kept.

Disabling essential cookies will prevent jya99's login and core features from functioning properly. However, you can still use the platform with analytics and marketing cookies turned off. You can easily manage your cookie preferences from your browser settings.

In the event of a data security breach, jya99 will immediately notify affected users by email and take swift action to limit any damage. The relevant international regulatory authorities will also be informed within the required timeframe. Our incident response team is on standby around the clock.

Your privacy is guaranteed — start playing safely today

You've read the jya99 Privacy Policy — now create an account on a platform you can trust and enjoy a safe gaming experience.

Your information is fully protected. For individuals aged 18 and above only.

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